iCloud

Using iCloud you can keep your data up to date on endless devices. Therefore it is very important to always use the same Apple-ID. Otherwise we can't ensure that your data are synchronous on every device.

Ninox for Mac, iPad and iPhone supports data synchronization with Apple iCloud.

In order to sync a Ninox database with iCloud, the following prerequisites are required:

  • iPhones and iPads need to run at least iOS 8.Macs need to run at least OS X 10.10 Yosemite.(There’s one exception to this rule: OS X 10.9 can be synced with iOS 7)
  • Settings => iCloud: Each device needs to be logged in to iCloud with the same Apple ID.It is not possible, to sync data across different iCloud accounts.That’s an intrinsic limitation of iCloud.
  • Settings => iCloud => iCloud Drive needs to be active.
  • Settings => iCloud => iCloud Drive => Ninox needs to be active.

When you create a new database, Ninox will ask if it should be stored locally or on iCloud. This setting cannot be changed afterwards. You can tell an iCloud database by the small cloud symbol in its name.

If you want to share an existing local database on iCloud, you need to create a copy of it:

  • Open the database menu (top left corner on Mac/iPad; swipe database to the right on the start screen of Ninox for iPhone)
  • Choose Duplicate database
  • Store the copy on iCloud.

Troubleshooting

iCloud may take some time to propagate changes from one device to another. How long it takes, depends on many factors – to name a few: Internet connection, iCloud availability, size of the modifications.

If your database does not occur on the other device:

  1. Thoroughly check the prerequisites mentioned above.
  2. Check your Internet connection.
  3. If possible, check if iCloud Drive is working for other apps like Pages. (If not, call Apple support.)
  4. Give iCloud some time to propagate changes.
  5. If it still does not work: Log off from iCloud, restart your device, log on again.